Comwave Customer Service Reviews

More than any other provider i have used so far this is the worst customer service group by far. Then they increased it again. 5 they proceeded to write me a nasty email quoting parts of a contract i have never seen stipulating that comwave would not be held accountable for a debts incurred by a third party.

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Extremely poor connection and very spotty.

Comwave customer service reviews. 200 for the original voip and another 200 for the original internet plan. Comwave must be the worst service provider ever when i wanted to cancel some of my services due to the impact covid 19 had on my business all i got was cancellation charges and additional charges pertaining to services not in the contract. After being advised by comwave customer service multiple times that no early cancellation fee would apply comwave charged us 400. 4 i contacted comwave customer service about this nsf situation asking them not to penalize me on their end and asking for a refund of the 45 charged by my bank.

I started with a 14 month plan and after a couple of months they increased it to 24 month. I called them and they agreed to go back to 14 month. Comwave has by far the worst internet service and customer service. Based on customer feedback the ombudsman may make recommendations to improve operations or products and service.

I have been a customer of comwave for 8 years. Since starting with comwave three years ago my internet service has been intermittent and consistently lags. The office of the ombudsman is the final appeal authority in resolving customer complaints that remain unresolved. I do not have all the information needed to fill out the tech form online other than her name elizabeth chapman.

Their services are absolutely horrible. Beware worst customer service ever. Comwave cannot reach customer service due to covid 19 19 yes i m contacting you on behalf of my neighbor but can t get through to customer service. The only thing they are concerned with is how to get more money from you.

The office of the ombudsman is the final appeal authority in resolving customer complaints that remain unresolved. However even more than the actual service issues i have issues with their customer service group. Customer complaints are a vital source of feedback. Their service is bad.

Their customer service is crap. Stay away from this comwave. After some negotiation comwave johnathan agreed to split the ecf 50 50 and said that they would refund 200. Based on customer feedback the ombudsman may make recommendations to improve operations or products and services.

How to submit a complaint to the office of the ombudsman. Customer complaints are a vital source of feedback.